Business as usual? – Our CEO’s thoughts
Business as usual? We celebrated 20 years in business last year at CGA, a milestone…
Andy GalliersMarch 18, 2022
Live, work & travel – Exploring the themes of a rapidly changing customer horizon PART 2
Putting car manufacturers in the driver’s seat A potential change in legislation around self-driving vehicles…
Andy GalliersFebruary 7, 2022
Live, work & travel – Exploring the themes of a rapidly changing customer horizon PART 1
The new reality Much about life has changed during the past two years and some…
Andy GalliersJanuary 20, 2022
How can we make commercial property a valuable business in 2022 and beyond?
Cities around the world have seen a fundamental change in the way we use property…
Andy GalliersDecember 17, 2021
From mobility to mindset: how can businesses navigate a world that even AI can’t predict?
In our October Navigator Forum, we opened an area of conversation that will continue to…
Andy GalliersNovember 16, 2021
Congratulations TfL on a great win at the ICS Award 2021
‘Huge congratulations to Siobhan Jared, Tom Atkinson and the Customer Experience team at TfL property…
Andy GalliersOctober 21, 2021
Back to the future: human interaction is here to stay
In 2021, CGA celebrates the milestone of being 20 years old and the world has…
Andy GalliersOctober 7, 2021
Customer angst and anxiety – what does it mean for your business?
Anxiety might be a part of the human condition, and it’s not a new factor…
Andy GalliersJuly 26, 2021
Knowledge Group forges partnership with CGA the UK’s leading customer experience consultancy
Abu Dhabi, United Arab Emirates—12th July 2021: Knowledge Group, the training, development and consulting arm…
Andy GalliersJuly 12, 2021
The changing challenges of executive blind spots
Leaders are being challenged like never before. In business, politics and all other sectors, they’re…
Andy GalliersJune 10, 2021
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