Time to change perspective: Digital Transformation Insights Time to change perspective: Digital Transformation Digital transformation through the customer lens Why is it that in 2019/20, 70% of all…Andy GalliersNovember 19, 2020
Moral Leadership Insights Moral Leadership It is not the most intelligent or strongest that survives, but the one most able…Andy GalliersNovember 3, 2020
Changing Customer Values Insights Changing Customer Values Without doubt the Covid-19 crisis has had a profound impact on people’s lives. Whilst the…Andy GalliersOctober 8, 2020
Carpe Omnia – Time for a new retail mindset! Insights Carpe Omnia – Time for a new retail mindset! With the pandemic forcing a new normal, the retail mindset must also evolve. Now is…grahamdarracottMay 14, 2020
Leading out of Lockdown Insights Leading out of Lockdown As case numbers start to decline and there is political talk of the UK coming…grahamdarracottMay 5, 2020
Engagement, Empathy & Dialogue – How to communicate with customers during the Covid-19 outbreak Insights Engagement, Empathy & Dialogue – How to communicate with customers during the Covid-19 outbreak During these challenging times, companies are understandably asking themselves, should we be talking to our…grahamdarracottApril 15, 2020