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News & Events

Congratulations TfL on a great win at the ICS Award 2021

‘Huge congratulations to Siobhan Jared, Tom Atkinson and the Customer Experience team at TfL property…

Andy GalliersOctober 21, 2021

News & Events

Knowledge Group forges partnership with CGA the UK’s leading customer experience consultancy

Abu Dhabi, United Arab Emirates—12th July 2021: Knowledge Group, the training, development and consulting arm…

Andy GalliersJuly 12, 2021

News & Events

In Customer Experience, two worlds are better than one

ANNOUNCING A NEW COLLABORATION BETWEEN CGA AND REALSERVICE TO SUPPORT THE DRIVE FOR CHANGE IN…

Andy GalliersMarch 2, 2021

News & Events

Experience Makers launches short course with Bartlett Real Estate Institute

Experience Makers and the Bartlett Real Estate Institute have launched the CX in Real Estate – Future Leaders…

Andy GalliersFebruary 17, 2021

News & Events

Navigating cost and customer need

As we lockdown restrictions continue to ease, customer forecasting for demand and cost is exceptionally…

Andy GalliersOctober 7, 2020

News & Events

Forrester’s Now Tech: Customer Experience Strategy Consulting Practices Report

We're really proud to have been listed in Forrester's Now Tech: Customer Experience Strategy Consulting…

Andy GalliersOctober 6, 2020

News & Events

The Name’s Bond…

In a world facing chaos and recession it is instinctive to turn to our heroes…

Andy GalliersOctober 5, 2020

News & Events

Enduring B2B Relationships during COVID-19

B2B relationships are complex to manage at the best of times, but with organisational teams…

grahamdarracottApril 27, 2020

News & Events

Where does the customer fit in the Coronavirus crisis?

The Coronavirus outbreak has been described as one of the greatest challenges of our generation.…

grahamdarracottMarch 18, 2020

News & Events

CGA, Navigators of Experience

In a world that is ever-changing, CGA are really excited to announce the next step…

grahamdarracottFebruary 27, 2020

News & Events

Congratulations TfL on a great win at the ICS Award 2021

Knowledge Group forges partnership with CGA the UK’s leading customer experience consultancy

In Customer Experience, two worlds are better than one

Experience Makers launches short course with Bartlett Real Estate Institute

Navigating cost and customer need

Forrester’s Now Tech: Customer Experience Strategy Consulting Practices Report

The Name’s Bond…

Enduring B2B Relationships during COVID-19

Where does the customer fit in the Coronavirus crisis?

CGA, Navigators of Experience

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